A warm and cozy escape

Waking up to a fabulous view of the mountains each morning was incredible. The hot tub was a perfect way to unwind after a day of exploring.

However, the noise from the hallway was disruptive at night. It seemed like every conversation was audible, making it hard to get a good night's sleep.

excellent location with room for improvement

The location is perfect for exploring the center. The buffet breakfast offered a good variety of choices.

The room felt a bit outdated in style.

Oh man, you gotta try the breakfast here, it was delish! Plus, the location is super clutch, right downtown with plenty of eateries. The dog-friendly vibe was a bonus, our pup was spoiled with a cozy bed and toys!

But hold up, the check-in was a bit of a train wreck—rude staff and a dodgy debit machine. The room wasn’t the cleanest either, with some hair and questionable marks around.

The King Suite I stayed in was spacious with a nice fireplace and a huge bathroom, which made my stay super comfy. I also took advantage of the sauna and hot tub, perfect after a long day of exploring. The only downside was some noise from the hallways, but it didn’t ruin my experience at all. 😊

The elk and wild boar meatball pasta was a highlight during my stay, and I appreciated the helpful staff who made navigating Banff easy.

The comfort of the Superior King Room shines with a spacious design and a solid shower experience. Breakfast offers a decent variety, featuring both hot and cold options, enough to fuel adventures in the outdoors.

However, the noise from the heating unit disrupted sleep, and the hot tubs aren’t quite up to par, with weak jets despite decent temperatures. Thin walls led to an early wake-up from hallway commotion, with guests and carts rolling by. Accessing the lower parking garage requires navigating stairs, which isn't ideal for those with gear or strollers.

The location is fantastic, right in the heart of town. The room was spacious and comfortable with lovely views. Staff were friendly and accommodating. Breakfast was a pleasant surprise, with variety. Underground parking was convenient.

The location was great and amenities were

fantastic, making our stay enjoyable. The room was comfortable, but we did find it a bit noisy at times. Overall, a satisfactory experience with friendly staff that attended to our needs promptly.

The location is fantastic, providing easy access to local attractions and a warm underground parking option. The hot tub was a great way to unwind after a day of exploring, but the sheets were not up to par for comfort. Although the supplied fan helped, there was no air conditioning, which made for an uncomfortable night during warmer temperatures. The breakfast included was a nice touch compared to other stays.

The room was hot, requiring an open window for comfort.

Things I wish I knew before I tried it

The location is undeniably unbeatable, steps away from shops and eateries! While the bed was luxuriously comfy, the room felt a bit dim. Watch out for the breakfast. it lacked variety and quality. Enjoyed the warm hot tub and sauna, but parking can be a challenge during peak hours.

I loved the cozy atmosphere and the free breakfast was a real treat—fresh pancakes! The only downside was how dark the room felt, even with all the lights on. Overall, enjoyed my stay! 😊

this place is fantastic! it exceeded my expectations compared to my last stay in banff. we enjoyed a lovely evening walk, with stunning mountain views just steps away from the hotel.

the hot tub was unclean and disappointing.

Great friendly staff upgraded our room, but the hot water was lukewarm.